Forum: Poser 11 / Poser Pro 11 OFFICIAL Technical


Subject: New Poser Software Support Page not open to users yet ?

infinity10 opened this issue on Jun 22, 2019 ยท 12 posts


Morkonan posted Wed, 10 July 2019 at 12:55 PM

infinity10 posted at 12:45PM Wed, 10 July 2019 - #4354166

jennblake posted at 11:49PM Sat, 22 June 2019 - #4354097

You should be able to submit a support ticket HERE OR you can just ask me for help. 😄

Could I ask for some help in acquiring some information? :)

I just found about about the new IP owners and wanted to discover what current Poser users need to do in order to be assured of getting updates using the SM Launcher. But... nuthin'. I couldn't find any "Official" statement from Renderosity on that subject or any thread/page that gives advice on that.

It's worth noting that the SM forums, at least a few years ago when I used to be more active, were prone to spam. Obviously, I was reticent about "registering" at a site that looks like it came out of a MS Frontpage box. I wanted to come here, first...

So, here I am. Hi! :)

What do?

Will the launcher get updated with a new ftp/authentication addy, etc, and all that so current license-holders can continue on using it? New launcher/different update process? Downloads available through one's Renderosity account? And, will the pre-existing licensing conditions be continued or is there going to be a new licensing policy? (I'm getting ready to upgrade everything and will be installing on a new machine, soon. So...)

PS - A noticeable "sticky" with a header notice for current/previous license holders would be advisable as well as a link from the current Press Release/Announcement page to relevant info would be very good to have to avoid befuddled old users with redundant questions, like myself. :)

PPS- If there is one and I just couldn't find it after searching for a bit... Well, I did at least try. ;)