Forum: MarketPlace Customers


Subject: Downloading purchased files fails 80% of the time

pctech4ny opened this issue on Sep 10, 2019 ยท 5 posts


pctech4ny posted Fri, 13 September 2019 at 7:57 PM

I wonder if is partially the traffic load at different times of day? Sometimes if I start before dawn Eastern US time (not an optimal solution as I work 2nd shift and get home after midnight) I can get some files successfully downloaded for a couple of hours, but not always. For instance today I had 5 failures in a row of one file I was trying to get. Later in the day I experienced a first: almost instantaneous downloads. It was so fast there was no time for the progress to stall and fail.

I really don't care about the download speed so much as repeatedly getting to 80 or 90% of a file downloaded then it fails, so it's start all over again... and again.. and again.

Anyway I am finally caught up with the dozens of files in my backlog stretching back almost 2 weeks at one point.