"...it shows all my name and address details, and a new serial number."

Maybe try entering that new S/N? I haven't installed yet; I was waiting to see if there is a proper way to install Queue (only) on my remotes. Both my PPro2014 Game Dev and my SM P11Pro were functional this morning but are dead now. So, my networking is gone until I can get the Queue-only issue solved.

Poser 12, in feet.  

OSes:  Win7Prox64, Win7Ultx64

Silo Pro 2.5.6 64bit, Vue Infinite 2014.7, Genetica 4.0 Studio, UV Mapper Pro, UV Layout Pro, PhotoImpact X3, GIF Animator 5