Hello Rhia474, Of course from screen capture! Right, now then I've downloaded these blessed files. They're sitting there in the 'downloads'. I left click them or right double click. A small menu appears with 'open' at the top of several others with 'properties' at the bottom. I click open and a small screen appears with a range of standard programs none of which will attempt to open the files e.g. Adobe pdf reader tells me that it isn't able to open the file as its not a pdf document and looks very smug as it tells me! (you must be as tired of all this as I am!)