Ohki- I get what you're saying about the problems with fixing things. I think, though, that it's an unfortunate part of digital business culture that we think it's normal to use that as a reason not to fix things. If fixing something means that a lot of 3rd party materials designed to go with your original products don't work right any more, that's definitely a problem for consumers. To me, though, it's the kind of problem that suggests that the item wasn't ready to be sold. I don't have a solution, and nobody's perfect, etc etc. It's a sign of old age, I guess, that I have such high expectations.