soccer coach, are you using Poser Pro 11.2 or another older version? I ask because there seems to be an issue today with Poser Pro 11.2 running. I suspect Bondware will get it all sorted out if they haven't already. If you have an older version of Poser that's stopped working, I believe you have a free upgrade path to get it going again. This upgrade prevents Poser from shutting down when the previous company that owned Poser (Smith Micro) shuts down their servers for good. I do hope you get up and running soon, or take advantage of the free upgrade (with all the new and awesome content.)