Ok, I feel like I should try to explain some things here to help people comprehend each other. Please, don't see these as attacks - my words here will be meant as clarification.

-When you start a thread calling "Worst upgrade EVAR", you are attacking, even if you don't intend to. When you say "what have I done to deserve this": nothing. You have done nothing. Your software failing is not a personal attack to you - software problems happen.

-A lot of threads have been created lately complaining loudly and rudely about the update, and a lot of times it was the user's own mistake that caused a problem (I'm not saying this was your case). A lot of us who use the forums here frequently are tired by now - please excuse us if we seem sensitive. I promise you, it's not just because of you, it's just for being worn out.

-We're trying to help as users here, because Bondware is probably drowning in work - we know some tickets have been waiting for solution for days, but this is their first Poser iteration. A lot of bumps on the way were to be expected (at least I, personally, expected them).

-Most of us have also purchased Poser back since version 4, too. None of us deserve special treatment for it. We purchased versions of a program so we could use its features, and so we did. My dad has been buying the game FIFA since version 98 every year and he's just purchased version 2020. For three of those versions a while there, he was unable to play online and contacted support - Electronic Arts, an ENORMOUS company, failed to solve his problem for three years of back-and-forth emails (that tended to take 6 months each to be replied by them). I the end, I solved his problem by googling for it and testing some things. THAT is what I call bad support. Bondware has been doing all they can, and largely they've been doing a good job at it.

-Please don't toss a "what's wrong with you attacking someone with a disability?". We had no way to know you have any disabilities. That accusation borders on manipulative, and leaves a bad taste in my mouth. If it helps, I live with ADHD and what's left of growing up with panic disorder, and deal closely with many autistic people - if you'd care to explain your disability, I might try to find a way to communicate with you more easily.

-You've ignored a few attempts of help there, so people are prone to giving up on helping you. And most people who posted here are users, who have no obligation with you and were trying to help you just because they might have been able to.

-Everyone, let's please take a breather and start this over?

Ok, I'm gonna read through your problem and see if I have any idea (I'm a user too, by the way.)

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Feel free to call me Ohki!

Poser Pro 11, Poser 12 and Poser 13, Windows 10, Superfly junkie. My units are milimeters.

Persephone (the computer): AMD Ryzen 9 5900x, RTX 3070 GPU, 96gb ram.