I re-downloaded 2.289 and reinstalled it, same problem. It effects several figures besides Pauline. The content worked fine before I updated from 11.2.272 or whatever it was, but I guess it got rewritten in the update.

The support forum didn't show an error, it just wouldn't do anything when I clicked 'submit.' I'm using Chrome. You wouldn't happen to know where I would find the 'build number' would you?