Psych2 posted at 4:13PM Thu, 03 October 2019 - #4365613

Thanks to everyone for your suggestions. I really do appreciate that.

The main focus of my original and followup rants was to warn others and let Bondware -- if they even listen or care -- that the forced update is very irritating, very capable of screwing up a previously functional installation, and if their goal is to build on customer relations for future sales they are doing a crappy job.

To address other posts/suggestions: The update wiped out my Library, not the content itself. I did choose for the update to use my existing preferences, which I thought meant it wouldn't delete my Library. I also elected for it to make a backup folder, although it never stated where that folder was or how to use it.

Regarding using a non-word processor text editor for editing my Library, I don't have such an editor or the knowledge how to use one. I'm in my mid 60s and not at the leading edge of computer technology.

When I buy software I expect it to function in a fairly logical, practical and intuitive fashion. Poser Debut, 10 and 11 Pro, as delivered by SM when I bought each over the past 8 years or so, worked as advertised and was easy enough for even an old fart like me to install, load content and use. But now Bondware comes in, violates the terms of the original license, forces an update for anyone who wants to continue using Poser 11, and then overwrites the Library! If they continue doing business this way they will lose many loyal Poser users.

Rant mode is OFF now.

your library was not deleted, it is still on your system. You need to re-add it. As for the forced update, it was necessary because the Smith Micro licence server was going to be closed, which would have left your product COMPLETELY useless.

Seriously, you cannot expect a new company to Follow the licence terms the old company set because they were not the new companies terms., Bondware have been doing their absolute best to minimize the loss of functionality for ALL users, which I am sure you can appreciate, given the thousands of different setups, preferences etc. Is not entirely possible.

During installation, You are asked if you wish to keep your existing preferences, if you elect not to, then poser will back them up ( unless you choose to delete them ) and as Glitterati said, you cannot choose both to back up your preferences AND use them, you can choose one or the other.

Locked Out