I'm afraid yours is a very spurious argument. As stated once poser 11.2 was released the upgrade was free. There is also a lot of content from the market place that is now free..At what point should Rendo have informed everybody that these items were to become free?

The statement you made that you were had to upgrade to poser pro and then the upgrade was free was untrue. There was no requirement to upgrade to poser pro to get the upgrade once released..

I'm not saying you don't have a valid argument that Rendo should have informed people that they would be getting the upgrade free, just that your statement was factually incorrect, there was no need to upgrade before getting the free upgrade. Anyone with poser 11 standard at the time 11.2 was released got a free upgrade.