Anmeli posted at 11:04PM Sun, 08 December 2019 - #4372675

I bought Poser to illustrate my graphic novel that I'm working on, but since the update I can't get past the SN issue. Guess it's back to mannequins and pencils.

There is a plethora of threads with the same problem as yours. State the details of your problem, the version you are working with, the update that failed and your OS. We'll do our best to help you. Suggestions here often can help faster than a support ticket though you should submit one. I know the updates work fine as I and many others had seamless upgrades and are happily Posering. Don't give up.