When I purchased Poser 11 Pro, I downloaded these files (see screen grab) as well as all of the addition files (Common and Legacy). However, during the install from Zip, there were times when notices indicating that there were already files named the same as those that I was presently downloading, popped up. I overwrote those because there were so many of them when installing the Common and Legacy files, and it seemed the thing to do. Not sure if that was ok or not. All of that said, it appears I'm now left with the Shrugging Man icons. To be honest here, I wish Poser was more refined as many other larger apps are like Photoshop, etc. I'd be nice when purchasing a program, it provided a simple, download manager that made sure everything one needed to run the program was properly installed; not having to manually install so many separate files. Sorry for the rant, but this process is frustrating.