Forum: Poser - OFFICIAL


Subject: Access and Transfer of Poser Software Licence

Retrowave opened this issue on Dec 21, 2019 ยท 23 posts


Retrowave posted Sun, 22 December 2019 at 3:47 AM

Oh I know the old one would still work (due to it not being one of the effected releases), but I cannot access it since the latest version I used to use (POSER 10), relied upon that weird SM downloader/updater thingummy. Never bothered to back-up the files because I figured that as it's covered by the SM updater, all I would need to do in the event of needing a new installation, is download the latest version using that system.

Trouble is, while I got the emails some time ago, I only just bothered reading them. I no longer have access to my serial number, haven't a clue what it is, so I'm hoping that they could pull it up from my SM account somehow and make my new Retrowave account here, aware that I have one. Otherwise I lose access to my POSER licence and would have no way of qualifying for upgrade pricing when POSER 12 arrives, because it is neither listed in my account, and I no longer have the serial number.

Other than myself, only SM knows that I genuinely have such a licence, so I'm hoping they can use their access to SM licence information to update this new account with mine.