I am using using W 10 64 bit and antiicipating a problem.

I purchased a new Computer and am trying to to load poser on to it, So I purchased and loaded poser 10 to the old comp. Then I purchased an upgrade from poser 10 to poser 11 but due to difficult I never installed it.Continous problems with the password) Then I downloaded the free version of poser 11 and installed it and installed it on the new computrr and using it in free mode. It will not accept my previously purchased Poser 11 Password.

I have all the documentation to show that I did indeed purchase this software but without a TS in Smith Micro I"m lost