SchelleFire posted at 11:19AM Mon, 24 February 2020 - #4381648

The symbols are caused by an emoji. If you have certain settings on their email, it blocks the image and displays the code. It's not spam. It's your email.

And many of us use text only email for security purposes. We block them on purpose. You may want to consider that. Or not, since your customer preferences don't seem to matter to you.