Poser 10 User here. Mac is running El Capitan (10.11.6). Library is lost. It won't be coming back. Smith Micro is no longer an option for looking for help. When I finally got a hold of Bondware they let me know they have no fix and that my only option is to upgrade to 11. I have no idea if this will fix the issue as I am on a fixed income and $100 is like winning the lottery for me.

I have done the Adobe uninstall, reinstall. I have done the Apple Air. I uninstalled and reinstalled Poser.

The reality is Bondware either set this up so that people will eventually HAVE to upgrade or it is a fluke. I really don't care any longer.

It is not something that someone like myself can solve and it is not any benefit to Bondware (the new owners of Poser) to fix. In fact it is financially a bad move on their part to fix it seeing as they have ZERO to gain in fixing it beyond the "you will loose people" since no Poser 10 (or lower) users are Bondware clients. They are SmithMicro (or whomever's) clients.

Similar actions are happening all over with many software packages. Most of which are companies going to a monthly fee option like Microsoft 360. Other companies are also doing something similar in that, when your software crashes or you have to reinstall you have to UPGRADE. Heck, some companies just WON'T RE-Activate software. Corel is doing that with older versions of Painter. Then you have companies like Adobe where they have cut out ALL 3rd party vendors and now only use 2 beyond themselves claiming everyone else was selling pirated software. So they too won't RE-Activate software without a person signing up for their monthly fee contract.

It is a sign of the times and given time I am sure like Microsoft and Adobe, Bondware is going to go to a Monthly Fee schedule. The fact is, if you wish to continue to use Poser and you don't have 11 then either be ready to get 11 or look for other software to satisfy your needs until you do get 11.

As for the monthly fee schedule, my only hope is if they go to that then they also create a massive objects and mesh library for their users to get content from. Otherwise, I can't see it being worth paying for.

As for me, until I come up with the cash to continue to use this software I am just going to start learning to use Blender 2.8 and hope I can figure it all out that way.

I hope the best for everyone. Wakanda Forever