Most figure eye actors have their translation parameters hidden by default, as you normally only need to adjust their pitch and yaw rotations. If you choose the Show Hidden Parameters option from the Parameters palette dropdown arrow:

you should then be able to see what translations are applied to the eyes. They may need to be zeroed before you save a pose.

It's also possible to have a morph saved which has incorrect settings and inadvertently includes some translation of the eye actors. Applying that morph will forever displace the eyes. The first thing to check, though, is whether there are translations being applied.

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