I have an HP 8490, had it for about 1 yr. and no problems( knock on wood) I do find that I can't alter files on my cd-rw disks. I got the usb zip drive and I love it. I have had problems with the scanner and printer though(both HP) but the service dept. at compusa knows me very well(had 1 guy fired and another quit because of me and my old computer) but they were replaced with no problems and worked fine since.