"Poser 11.3 for anything except La Femme/ L Homme"

Structure: I tried to show Poser 11.3 where the runtime was at and it said it is not a recognized runtime

I can use La Femme and L homme but poser does not see the files in downloads. like they are not there if it does see any files, and it said it is not a recognized runtime. I would have to try and get Poser 11.3 to repeat the exact wording

thanks for the replies