Sun, Dec 1, 12:58 AM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Charged Twice for same Purchase

SilverDolphin opened this issue on Jul 28, 2020 · 3 posts
Back to Forum Print
SilverDolphin ( ) posted Tue, 28 July 2020 at 6:09 AM · edited Thu, 21 November 2024 at 2:01 PM

Order#: 113531263 I checked with pay-pal and it took so long for you to authorize that I thought it had not gone thru and I resubmitted and you got paid twice for this same order via pay-pal. I would like in-store credit instead of reimbursement. Thank you

Brittany ( ) posted Tue, 28 July 2020 at 10:24 AM

Hi, I have issued you a refund for the second payment. Your PayPal Transaction ID: 5C653604C4922390Y.

SilverDolphin ( ) posted Tue, 28 July 2020 at 9:07 PM

Thank you

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.