Forum: MarketPlace Customers


Subject: Reward Points Not Credited.

Klutz opened this issue on Aug 01, 2020 ยท 9 posts


jennblake posted Mon, 03 August 2020 at 1:24 PM

Hello.

We are working on this issue. We have found the problem and fixed it for any orders going forward. and we are working to ensure all points that should have been given over the last 72 hours are. This only happened when an order had to be manually marked as paid due to paypal's issues over the weekend. Thank you for your patience. And truly sorry for the trouble. Give it a few more hours please? 😄