jennblake posted at 11:53AM Mon, 31 August 2020 - #4398233

Anytime anyone needs a previous serial number they can contact the admin@posersoftware.com address or the store@posersoftware.com address and we can help locate those for you. We do have those records.

If you are having technical issues as described above, please submit a support ticket HERE and they can help you with that.

Thank you, Jenn. I've submitted another ticket describing the technical issues. Hope I have better luck than I did submitting a ticket to ask for my serial number and being told to ask Smith Micro.