jennblake opened this issue on Nov 18, 2019 ยท 95 posts
hborre posted Thu, 03 December 2020 at 4:24 PM
Habatchii posted at 4:21PM Thu, 03 December 2020 - #4406081
Quick question. My P11 Pro recently stop installing additional content. The runtimes are still accessible, and I do get a screen confirmation after attempting to install, but no other installs are registering in the library. Any suggestions?
How are you installing your content and did you open the content file to make sure that they follow the folder hierarchy established for every runtime? If there is something unusual with the content files, you may be nesting their actual runtime within a runtime. As for opening a problem ticket at the website, click on the support banner at the top and navigate to Support Website.