go to https://www.posersoftware.com/downloads/11 enter your serial number when asked. then you'll get a list of download files, including one called posersupport.exe.

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Available on Amazon for the Kindle E-Reader Monster of the North and The Shimmering Mage

Today I break my own personal record for the number of days for being alive.
Check out my store here or my free stuff here
I use Poser 13 and win 10