The tec Poser people have exhausted all possible equations and installs, configuration & library pref files and come to the conclusion that it may be something to do with Windows 7, and because there is no support for Win 7 anymore, I get the impression they don't want anything to do with it. The next step is Upgrading to Microsoft Windows 10 i am told. I have asked if they can reactivate the download page so i can do the tried and tested method of a manual installation for the Included files. Unfortunately the mere mention of Windows 7 Pro is enough to shut down debate, put the tools away and simply ignore anymore queries. The ticket remains open but with a lack of interaction from the Tec Guys side.

Pat :)