Let me start by saying that I have been trying to get help from DAZ directly for months but beyond the automated response I have not heard anything back from them. If you can help at all I would greatly appreciate it. Thanks I am an amateur 3D artist. My main platform is Daz3d. I use it to create pin ups and scenes. I hope to create a graphic novel one day using images I've created. I am working on a HP pavilion dv7 laptop that runs off of an Intel Core i7-2630QM CPU @ 2.00 GHz, 16 GB of installed RAM with a 64 bit operating system.

Daz 3d is a free software (they get you by selling you assets to use in the program) I have been using it for years and purchased hundreds of dollars of assets. In the most recent update the program stopped working so I deleted it from my computer and went to reinstall it thinking that would enable the platform to work properly. When I ran into major problems with the platform that's usually what I've done to correct the issues.

However, I got a nasty surprise. When I tried to reload the software I got the following error message:

"The path specified in the "Package Archive" field, on the "Downloads" page of the "Settings" dialog, is not currently available. Make sure the drive is connected to your computer and that your computer recognizes the drive, then try again."

I have no idea where the "Package Archive" field is. If someone could direct me to it so I can change the settings to download and install the program that would be greatly appreciated. Thanks

The package Archive is the place Install Manager and Daz Central keep their zips, or at least place them pending install if they are not keeping the zips afterwards. Which are you using - Install Manager or Daz Central?

I assume that you are using DIM to do the downloading / installing?

If so, go to Settings pulldown. Then pick Advanced Settings.

The window should open on the "Accounts" tab. Switch to the next tab over, "Downloads."

The first option on that tab is "Package Archive." Make sure you have a valid directory here. This is where DIM will download your packages to before they can be installed.

I tried using both Daz Central and DIM and got the same error message

I want to thank "RHaseltine" and "JasonGalterio". Your help enabled me to be able t reload Daz3d and continue my adventrues. I cant thank you both enough!

No problem. I am glad you were able to get it working again. Happy rendering. :)

to be honest though there are a lot of daz products that will not work with that sort of spec (the recent samurai for instance, AM's lion cub with either dforce or lmah hair will keel over a 24 gig system). On 24 gig I am finding Daz to be getting more and more flakey to use. It isnt helped by the way windows 10 instakills high memory use apps so if you havent upgraded to win 10 I would maybe hold off

I'm using Win 10 Pro with 32 GIGs of RAM, an i9 9900, DS installed on an SSD, and an RTX 2080... I'm not seeing any issues. Things render quickly, including the items you mentioned.

Bear in mind that a lot of different factors can effect your performance.

7 years and RHaseltine is about the only help you will get from DAZ. My opinion Richard has helped DAZ retain a few dozen customers. DAZ is in business to sell you content, period. Customer service and customer satisfaction is not high on their list. Never forget they abandoned a few hundred customers, and left well know broken apps in the store for years. As long as it sells and only a few people go for a refund, there is no reason to remove it.