Jimmy1 Thank you so much for being willing to help. I followed you down the rabbit hole and ended up with the folder called runtime. However Poser is still not seeing the content. It continually asks me to either install or reinstall. The "included" file is empty. I'm confused. Did you make a new file called runtime? I tried adding the content to the libraries folder.....didn't see it then either. They are within a folder called Poser 12 content. Again I thank you !!!!!!