Forum: MarketPlace Customers


Subject: No download for paid order.

bwldrd opened this issue on May 21, 2021 ยท 26 posts


hornet3d posted Sun, 23 May 2021 at 1:25 PM

Rhia474 posted at 1:21PM Sun, 23 May 2021 - #4419760

It does not let me to log into my Rendo account from the Purchases tab. It never has. Not once. I gives me the login screen over and over again. I even rest my password just to be sure. I always used the 'Install from ZIP' option or manually moved files and never once have I encountered anything asking for a validation like this. I find it a bit offputting and strange. After the first fiasco, I hope you understand why I'm a bit, just a little bit,...miffed.

I think in your position I would be very very miffed. The problem you describe is certainly strange, I have loaded all of the scripts via the purchases tab without problem except it does take a while to log in. All of the other content I have purchased recently I have installed via the zip option as I want it to go into a specific runtime. I have not had an issue with either method so far. I am really at a loss as to what is happening or how I can help, much as I would like to.

 

 

I use Poser 13 on Windows 11 - For Scene set up I use a Geekcom A5 -  Ryzen 9 5900HX, with 64 gig ram and 3 TB  storage, mini PC with final rendering done on normal sized desktop using an AMD Ryzen Threadipper 1950X CPU, Corsair Hydro H100i CPU cooler, 3XS EVGA GTX 1080i SC with 11g Ram, 4 X 16gig Corsair DDR4 Ram and a Corsair RM 100 PSU .   The desktop is in a remote location with rendering done via Queue Manager which gives me a clearer desktop and quieter computer room.