So that is the proper procedure for reporting a certificate failure? I no longer have a copy of the failed certificate and I am out 1000 points with nothing to show for it. I work hard to post high quality art. The simplest fix might be to restore the 1000 points that turned out to be useless.

Is there a safer way spending a gift certificate to a purchase page than copying and pasting which seems easy to get wrong. Besides when I copy it I get it in a tiny almost invisible font, white on black. Is there a safer way of copying and saving it? On a rank of 1 to 10 I would rank the human factors design of this system as -1 at best.

But if there is documentation of how to use the system lurking somewhere, pleas send me the link.

Thanks for your attention.