I don't know that I'd call it a train wreck, but I think it was a mistake not to have more support for Dawn from the beginning. Supposedly, they were working on the animals instead.

IMO, it really hurt the adoption of Dawn, that there was so little support for her. Particularly morphs. I remember at first, most of the Dawn characters looked alike because there weren't a lot of morphs for her face, and her face was so distinctive, with that long, pointed chin.

Dawn 2 does have a more generic face, from what I've seen.