Forum: Community Center


Subject: ETA on Hivewire purchase history transfer?

R_Hatch opened this issue on Jul 04, 2021 ยท 14 posts


Alisa posted Wed, 02 February 2022 at 1:12 PM

If you have not gotten anything, please look at this post at HiveWire:

https://community.hivewire3d.com/threads/transfer-of-customer-purchases-at-hivewire-3d-to-the-store-at-renderosity.4400/post-217253

Note that the post was on December 9 2021.  If you sent an email PRIOR to that date and have not gotten products in your Renderosity account, please follow the directions in that post.   If you sent an email AFTER that date, please just be patient (yes, I know it's frustrating - I am waiting as well).  We appreciate that Renderosity is doing this - it's not something they HAD or HAVE to do - not as though they bought HiveWire.  They are doing it to help the former HiveWire customers.  They are also doing it while needing to run their own store and forums :)  So thanks for your patience!

Cheers,
Alisa

RETIRED HiveWire 3D QAV Director