Changing the interface scale does not work.  Ideas on how to fix this?

ps. This happens when I drag the window onto a larger monitor.  The parameters window text font apparently adjusts but the window does not.  Reminder that it works fine in Poser 11 Pro.

One more issue along the same lines.  The menu text should scale up as do library text items.  Looks like no one ran Poser 12 through a thorough troubleshooting phase prior to release.  The menu text is tiny on my big monitor.

What I did was go to Edit > General Preferences > Interface > UI Scale (bottom left) and changed it.

I believe the default is 1.0, and I reset it to 1.35.  I tried 1.5, but it doesn't work for me, but I'm on a laptop with a 15" monitor, so if you're on a desktop with a large separate monitor, you should be able to raise it even higher.  It will need a restart of Poser in order to see the change.

Also, and this may not happen on your large monitor, but I found the 1.5 UI Scale moved parts of the UI that aren't necessarily text, but are adjacent to it, depending on how you have all the "windows" arranged, which caused visual issues, which may be what's happening in your first screenshot.

Thanks for tip but I already tried that.  The text enlarges for the new resolution but the parameter window and text boxes do not.

Any time an application is not doing a good job at scaling, you can try asking Windows to handle it instead:

* Right-click the shortcut for the program

* Click "Properties"

* Pick the Compatibility tab

* Click the "Change high DPI settings" button at the bottom

* In the next window, check the box for "Override high DPI scaling behavior" under High DPI Scaling Override. There are three choices, Application, System, and System (Enhanced). All of these do different things, it might be worth trying all of them.

ChromeStar posted at 12:50 AM Sat, 26 February 2022 - #4435168

Any time an application is not doing a good job at scaling, you can try asking Windows to handle it instead:

* Right-click the shortcut for the program

* Click "Properties"

* Pick the Compatibility tab

* Click the "Change high DPI settings" button at the bottom

* In the next window, check the box for "Override high DPI scaling behavior" under High DPI Scaling Override. There are three choices, Application, System, and System (Enhanced). All of these do different things, it might be worth trying all of them.

Poser devs can correct he issue out by including auto scaling for DPI changes in the next update.

Well rats.  I thought we were headed to a solution but the lack of support for the secondary monitor is a big oversight.  The render window resolution is limited to whatever my primary monitor settings are.  Text is fuzzy since it is upscaled from 1080 to 4k.  

Still looking for a solution but one may have to be provided in an update.  Not good to release a new version of any program without secondary monitor support.  It's a big screwup and so far looks like I wasted the money I spent on the upgrade.  All I got was headaches and an updated render engine which I can only use on my smaller monitor.

If this is how an update is released Poser is one the way to becoming obsolete.  Sad since I have been a customer since the first release.

Observation for Poser developers:  The only window that appears to work correctly ie. option text, menu text, and image resize is the library window.  This issue requires an immediate fix but should be easy to implement and should have been caught in the first round of revision testing.

You might want to contact support https://support.posersoftware.com/. They may have more ideas and if nothing else it's a better way to make them aware of the problem. Many people use Poser with 2 monitors and this is the first I've seen this problem mentioned here. It may be something that only happens with certain setups so they may not have seen it.

I have to say that I'm using three Eizo screens, but they aren't 4k, I never use such a high definition, that probably explain why I'm not having such problems.

My current workaround: undocked all windows and dragged them to my 4k monitor, left the main window on my 1080 monitor to select from and change options.  I still have too tiny text everywhere except the library menu but I can deal with it.

The problem must be baked into the upgrade from 11 since that version works fine.  I will contact support as suggested and post the fix, if there is one.  

I would think the issue is not the 2 monitors (I use them too without problem) but the 4K resolution. The support ticket should alert the team and they may be able to have a fix in the next release.

Rhia474 posted at 10:00 PM Sat, 26 February 2022 - #4435213

I would think the issue is not the 2 monitors (I use them too without problem) but the 4K resolution. The support ticket should alert the team and they may be able to have a fix in the next release.

Rhia474 posted at 10:00 PM Sat, 26 February 2022 - #4435213

I would think the issue is not the 2 monitors (I use them too without problem) but the 4K resolution. The support ticket should alert the team and they may be able to have a fix in the next release.

Something changed re. P12 or else I would have a similar problem with P11 Pro, which has no issues on my 4k monitor.  Curious to see what the devs have to say about it.

I'm running two monitors, LG 48" 4K oled TV main and a 32" 1080p secondary . I'm not having any issues.

EDIT: A deeper look reveals the resolution on the 4k is set to 1440.

Y'all have a great day.

JAFO posted at 2:56 PM Sun, 27 February 2022 - #4435248

I'm running two monitors, 4K oled TV main and a 1080p secondary . I'm not having any issues.

Edit: re. A deeper look reveals the resolution on the 4k is set to 1440.

That changed my thoughts on dragging from lower to higher res.  Must be a scaling problem but no idea if it happens dragging from lower res to higher or both ways.