ShaniaB opened this issue on Oct 21, 2021 ยท 192 posts
Sunfire posted Mon, 28 February 2022 at 9:07 PM
I would suggest giving them both email addresses. That way your bases are covered.Hey, I know this is still in progress, but I thought I'd sent an e-mail way back when this started, and then I had a period where I didn't have a computer powerful enough to do renders so I didn't worry about it. Now I do and I'm in the process of redownloading things and getting reorganized.
The problem is that I switched e-mails right around when Hivewire shut down, and I don't remember if I'd switched Hivewire over to the new e-mail account or not. As the store is now closed (and has been for over a year), I can't go check my account to see which e-mail I used.
I have no problem with sending another e-mail, but I just don't know how to approach it when I don't know which e-mail was connected to my account.