I followed the instructions above and emailed for my Hivewire3D products that I purchased there to be gifted to me here at Renderosity. I still haven't heard back as to whether or not yall got my email and haven't got any of my purchased gifted to me yet and I emailed about it following those instructions back in December. I lost my whole library and my backups all at once so I don't have any of my Hivewire purchases even available to render right now and I guess you can say I am going a bit crazy without them. Do I need to wait longer or is there anything I need to do please? Thank you!