Contact support and see if they can help. poser pro game dev and poser 11 and 11 pro were updated to compensate for smith micro shutting down servers. Older versions I believe should still work

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Available on Amazon for the Kindle E-Reader Monster of the North and The Shimmering Mage

Today I break my own personal record for the number of days for being alive.
Check out my store here or my free stuff here
I use Poser 13 and win 10