Forum: MarketPlace Customers


Subject: charged twice

anniemation opened this issue on Mar 31, 2022 ยท 7 posts


jennblake posted Thu, 31 March 2022 at 11:06 AM

Hi.

If you got an error during checkout, and the order was not created/paid then what you see there is a pending charge and it will not be captured as there is no order number to associate with it. Only one payment will be taken/captured. The pending charge will fall off automatically in 3 - 5 days depending on your card processor.