slam posted at 8:05 PM Mon, 13 February 2023 - #4455843

Well, the new layout got me. I clicked "Place Order" when what I intended was "Apply Coupon". Oops.

I don't think the new design was really at fault here. The design is logical enough, it's just unfamiliar, and I made a mistake.

Thank you for reaching out. We are always looking for ways to improve. I am sorry that happened to you. I have reported this in case others share your experience.