CHMedia opened this issue on Feb 13, 2023 ยท 135 posts
ByteFactory3D posted Sat, 18 February 2023 at 3:10 PM Online Now!
ByteFactory3D posted at 2:46 PM Sat, 18 February 2023 - #4456246
ebasham posted at 5:19 PM Wed, 15 February 2023 - #4455998Okay, now I found out that the error message was not about the payment method, but instead about entering a "nowadays mandatory" State/Region. But the error message appeared in a way it covers and hides the required field, and instead appears above the payment method menu, suggesting, that the message is about payment method.PaulaL posted at 11:12 AM Wed, 15 February 2023 - #4455972I'm having the same issue, when trying to purchase from my existing Renderosity credit account. I tried clicking or not clicking my usual "Paypal" method first, but it doesn't make any difference, the "Purchase" button remains inactive, even if the payment amount has reduced to zero, and I get the same error message telling I should make a payment choice from the list.This is actually because you need to select a State/Region in the payment details.I`ve found a bug, I can`t actually purchase anything, I go to check out, but the place order button isn`t working, I click on it and it says to select an item in the list?
I have no idea what is going wrong or if I`m doing something wrong, all my info is correct, it just isn`t working.
Also let me add personally: In my country (Germany) the State/Region of residence is of no relevance at all for any payment or shipping. The postal code/Zip is already enough, while already typing the name of the city of residence is redundant and irrelevant information for any shipping or financial transaction. These are all entirely coded in the Zip/Postal code anyway. I suggest to leave the "State/Region" an optional entry for those who want to use this.
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