Sat, Dec 21, 12:27 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 21 10:34 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Does PRIME have to be activated at your end?

consumer573 opened this issue on Feb 24, 2023 · 5 posts
Back to Forum Print
consumer573 ( ) posted Fri, 24 February 2023 at 5:53 PM · edited Sat, 21 December 2024 at 11:49 AM

I purchased PRIME about half an hour ago and when I went to buy a specific item I was interested in there was no discount and it said to buy PRIME to save money.  Yet, when I went to buy PRIME a second time it would have registered the discount on the product.

Do you have to activate my PRIME status on your end?  Thank you.


consumer573 ( ) posted Fri, 24 February 2023 at 7:02 PM

If the lack of access to PRIME goes in to tomorrow can I get it extended by a day, or however many days until activation takes place? I've been waiting to see if I can use it but I think I have to sign off for the evening.


consumer573 ( ) posted Sat, 25 February 2023 at 10:50 AM · edited Sat, 25 February 2023 at 10:51 AM

Hi

It's Saturday, about noon here.  My account's still stuck and I can't buy anything because of the PRIME issue. Help, please.

One of the items is a Flash PRIME item that ends today.


ShaniaB ( ) posted Sat, 25 February 2023 at 4:32 PM

It should not have to be activated manually. I've replied to your email as well and your Prime membership has been manually activated. The email contains your new expire date.

Thanks for letting us know!


consumer573 ( ) posted Sun, 26 February 2023 at 10:58 PM

Thanks guys/gals!  it worked.


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.