Forum: MarketPlace Customers


Subject: Not getting email notices about purchases

Sunfire opened this issue on Mar 01, 2023 ยท 7 posts


ByteFactory3D posted Thu, 20 April 2023 at 7:08 AM

METOO  ;-)  I nowadays never received Order confirmation mails. Last time I received an Order and payment conformation email from Renderosity was on April 3rd 2023, in my case.

I also am nowadays notoriously beeing notified that I need a valid email adress for registration! But my email adress works perfectly well in any aspects for business and private purposes, I never had any complaint from any out of hundreds contacts or other sites where I am registered. I checked my spam folder, there is no indication anywhere that a problem might exist with Renderosity mails. I do receive the Renderosity notification emails which I have signed for without any problems. But Order conformations are missing and upon login I keep getting this annoying "Change your email, you need a valid email adress"!! So really where ist the problem that Renderosity has with my email adress, which I am using for years and years here and elsewhere without any trouble?


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