I reposted my post from our HW forums in this thread, and several others have reposted it. I'm posting it again
Note - I can not answer whether it's too late to send an email, but I CAN tell you they are NOT FINISHED (yes, I know it's been over 2 years). I still don't have my account items brought over here, and others still are waiting as well.:
IF they are products that our Contributing Artist brought over to Renderosity, they can be put in your account.
NOTE - if someone already sent Renderosity an email, DO NOT send another, please. Wait til they tell us that they have finished the process, and THEN, if you have not gotten products put in as gifts at Renderosity, write to them again.
Here is the post I have over at HiveWire:
https://community.hivewire3d.com/threads/transfer-of-customer-purchases-at-hivewire-3d-to-the-store-at-renderosity.4400/post-208703
Hi, everyone -
Renderosity is getting ready to be able to put products that you bought
at HiveWire (those which are being sold at Renderosity) into your
Renderosity accounts.
They've been working very hard to get products in the store first, and they are not quite there yet.
PLEASE BE PATIENT - this is not going to happen overnight
Here is what YOU need to do for that to happen:
First, be sure you have an account at Renderosity. If not, you will need to create one.
You will need to know and fill out the name/member-user name/email
information in the email template below. Your HiveWire information will
be on any invoices you have printed or any emails you've gotten
confirming purchases.
NOTE: DO NOT SEND YOUR HIVEWIRE USER NAME - those are only for the
forums, not the store. Please use the name you had at the store
Send an email to
store@renderosity.com
SUBJECT LINE:
HiveWire Purchases
BODY (You can just copy and paste this, then add YOUR information as noted)
Hi - I would like my purchases from HiveWire 3D which are now being sold at Renderosity to be put in my Renderosity account.
My full name used at HiveWire's Store:
My email address used at HiveWire Store:
My member/user name at Renderosity:
My email address used at Renderosity:
Thank you very much!
Cheers,
Alisa
Cheers,
Alisa
RETIRED HiveWire 3D QAV Director
