Forum: Community Center


Subject: ETA on Hivewire purchase history transfer?

R_Hatch opened this issue on Jul 04, 2021 ยท 14 posts


KageRyu posted Wed, 04 September 2024 at 12:47 AM

My understanding from the support ticket and answer several months ago is that this process has been abandoned.  You would need to reach out to the individual Vendors of the products in question and see if they would be able to get them gifted into your Renderosity account.  Keep in mind, in most cases, the individual vendors do not have access to the sales records of each user who bought their products, so they may not be able to help.  From what I understand Hivewire3D also no longer has these records.  If you have copies of the original invoices, that could help.  Also keep in mind that the vendors need to manually request the products be "gifted" to you here at Renderosity one product at a time, which is tedious and time consuming.  I wish I could offer more encouraging information and advice.

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