RHaseltine posted at 5:24 PM Sun, 13 October 2024 - #4490292

DarkElegance posted at 4:13 PM Sun, 13 October 2024 - #4490286

Removal of posts, ignored by support and having their concerns twisted around...

Very few posts have had to be removed, none for objecting to Premier per se.

Nice to completely ignore the direct question about the support...rather, lack of it.
NICE!
Not surprised.

And none removed for objecting to Premier..per se?

You sure on that?
You...really sure about that?

Here is the thing, why should any customer that has dropped money into your (euphemistic, your) company NOT have a clear and valid say?
Why shouldn't they be allowed to complain and voice/air concerns?
What exactly is Daz so scared of?
If their (Daz) standing is solid and sound…why not just answer the concerns, questions etc?
The questions in regard to IP permissions? IGNORED and oh how they were censored.
Why not just…release a nice banner with the licence permissions? Or heck! Even partnerships! You don't think your customers would be over the moon if you did? That would mean they could use products with a solid conscience!
Heck, if I knew for -=fact=- that your company had the licence/permission to certain IP material, I would pay for it!
People bring up concerns about the lack of support? Shut them down! Delete and warn them!
Don't like premier or how the company did it?
SHUT THEM DOWN!

Can you see WHY customers are questioning the situations?

Any company that is solid in its methods...answer valid questions. They don't censor their client based!

They dont need to censor their customers!

SO...

I'll ask again
WHY DOES IT TAKE SUPPORT FOR DAZ, A YEAR OR MORE TO REPLY TO REQUEST FOR VALID SUPPORT. ON ITEMS THAT WERE BROUGHT UP TO BE PROBLEMATIC IN 2018? (why was it not fixed back then or pulled from sale?)

OR CONTENT THAT IS NOT PERFORMING CORRECTLY?

WHY OVER A YEAR?
(and I know...Im not the only one)

https://www.darkelegance.co.uk/

Commission Closed till 2025