darken666 posted at 3:33 PM Fri, 18 October 2024 - #4490473

RHaseltine posted at 3:25 PM Fri, 18 October 2024 - #4490472

darken666 posted at 4:17 PM Thu, 17 October 2024 - #4490431

RHaseltine posted at 3:51 PM Thu, 17 October 2024 - #4490430

There was a survey, the usual Survey Monkey thing sent out to a range of customers, and it did ask what people would like in an enhanced subscription service (I can't recall the wording, or how it was presented - possibly one of those arrange options in order of preference things). It was certainly discussed by the participants on the forums (and possibly here too).

So a loaded survey sent to a limited sample, designed to get the result that would let marketing do what they likely would have done anyway.

I can't recall the wording to comment on the first, but a fair number of regular customers did comment on it so I doubt it was greatly limited.

So you do expect us to believe that the survey indicated that everyone would be happy to see subscription content that they would never own and would have to pay rent for?

Because I find that very hard to believe. But then it's not like the actual results would be made public, so marketing could say they turned out any way they wanted.

If I can't recall the wording I can't recall the exact questions - so no, I  am not saying that (nor do I know what the answers to the survey were).  All I am doing is pointing out that your previous claim/speculation is certainly not wholly accurate:

> There's some claims there was a survey and customers actually asked for Premier. Makes me question how that survey was done and how loaded were the questions? Since it clearly wasn't all customers, how did Daz/Tafi pick who got a survey? You don't need a degree in statistics to tell you that you would get a different answer from a sampling of the top spenders than you might get from those who aren't buying hundreds of dollars worth of content every month.