@DarkElegance

I'm not saying you shouldn't have frustrations, nor even complaints I'm only asking is this the appropriate forum to be airing your grievances?  Is what's happening here in any way constructive?

Support can be a delicate balancing act with many factors involved, some issues can be solved easily while others tend to be much more involved. Anyway, doesn't Daz 3d offer a 30 money back guarantee on all items? You could also try the forums which tend to offer a lot of help when it comes to isolating issues, which could see a patch pushed through to correct a problem. I've noticed what does tend to be fixed is an item that many people have found issue with as oppose to a single issue reported by 1 user which is sometimes hard to pin down in support. Having sold here at renderosity I have experienced how 1 user with a product issue, that may not even relate to the specific product itself, can soak up a whole bundle of hours. The amount of hours I spent here explaining the installation process for DS products to users who picked up an item on sale for a few dollars and couldn't "Get it to work" is insane. So forgive me if I'm a little sympathetic to Daz 3D's position with support. I also have my share of frustrations with the industry from aspects of AI implementations to piracy, but that's an entirely different subject.

I'm not defending poor support, nor trying to admonish you at all. I am just tired of seeing this forum used as a vent when someone has a had a bad Daz 3D experience and feels this is their way at getting back, decrying the evil of the empire apparent. I used to enjoy coming here and offering support to users of Daz Studio. TBH not really anymore, I don't really have the time nor the patience to read vents and rants from a very vocal small amount of peeps, most of them just wanting a pot shot at Daz 3D to try to even some score. So the result is I just don't visit here much, and it's probably the same with many others. So all you end up with is less people to offer help or support.

Do you really think Daz 3D staff are poring over this forums saying "Good Point... Somebody take a note of this"?

But hey feel free to have it, Rottenham just blocked me and carried right on.😏