"I do technical support and software training for a living"

Then you know that when problem/changes occurs its very importent to inform the end users by mail or similar function, that is done to prevent technical support from getting flooded with calls or emails.

Each ticket has to be handled and replied to, this takes time from the company.

Better to mail the customers an alternativ solution.

I am passed L'Homme2, dont care anymore, it is now a matter of access to my Poser 11 files.

Poser 11 that I bougth here at Renderosity just to make sure that I had access to the files in the future,

Renderosity removed that access.