desachy, those are good questions and I'll try to answer them all. 1) Where can I get info bout purchase credit card specific? We accept Visa, MasterCard, American Express, Discover. We also accept money orders. 2) If its secure? Yes, we run the credit card numbers on a secure server and do not store your complete card information anywhere on our server. 3) Yes, there are many reasons for failed downloads. If you cannot obtain your product we will reset them for you and work with you to get your product. Let me know if you have any more questions, yvette