ronknights opened this issue on Nov 26, 2001 ยท 39 posts
Questor posted Mon, 26 November 2001 at 8:13 AM
There are no banners or popups in the subscription area. All that is just for the front pages of the free areas and is used to help fund those areas so they can continue to provide free things from time to time.
Inside you have 3 cds of "new" content. This means basically that all the new things Steve and Rena made just for the cds is available on the site. The old Poserworld clothing and Faeriewoods characters/textures are NOT available inside the subscription area. This was explained in some detail by Rena but basically is because of the items from other authors that she used in her characters that cannot be redistributed in the commercial area of PWFW (Poserworld Fairiewoods)
There is a lot of new stuff that's been made since they went live with the subscription site. Something like 16 pages of clothing (4 items per page) props, hair, textures for everything, scenes and heaps of things.
All of them come in a flat file structure zip (no directoriers) this is mainly because people like me stuff things in strange places. Instructions for installing are included in the zip and there's a page describing what file goes where on the main site.
There is one scheduled update per month which consists of several clothing items, textures and props. It's been my experience over time that this is usually two updates a month on average with a couple where there was three.
Customer service is top rate. Allen Harkleroad (who hosts the service) is very quick to respond to problems and will usually get something sorted out very quickly - certainly within the day. Support for the files themselves is logical. If something is broken it gets fixed, if it's just a usage problem then either Steve, Rena or one of the other members will help with the problem.
There's a chat forum where you can natter to your hearts content about whatever you want, a request forum for those special items that you really have to have - though I'm not sure how often they actually get done - an announcements area where you get told of updates etc and some other toys to keep people amused.
In all, it was easily the best 50 bucks I ever spent. I have not been disappointed once, updates are regular enough to keep even an addict like me quiet, Steve, Rena and Allen are excellent people who respond quickly to questions and problems.
I guess you can tell I've been happy with the service? G
There have been one or two problems with downloads, only usually one file and that's fixed the very minute they get noticed or someone shouts about it. I have had no problems with installing stuff at all, and have found that the clothing conforms much better than many other clothing items available elsewhere. I have no idea why that should be. Rena's textures apply beautifully to the clothing and she makes every effort to make them well and they are, like all her work before, a treasure to own.
I'll shut up now because I'm beginning to sound like a paid advertisement. :)