Marque- I checked in to your situation personally and have contacted the security system: Verisign. Unfortunately, since our system is built around their's, we have to take what they say as law and they say that this is an issue with your bank. Is it possible that there are either punctuation issues or etc? Please email me at service@curiouslabs.com. I am still investigating this situation further. I am VERY sorry for the issue. Tori