Part of the problems that are occurring lately are as a result of certain ISP's denying SMTP mail through because they classify it as spam. Two of the ISPs I use send through SMTP servers which means some people don't get my emails (probably much to their relief). I believe @Home just introduced a similar system on their servers but I guess that's a sore point at the moment. Nice to know that DAZ tried several methods to get hold of you. That's good news. I confess I'm great fans of theirs anyway because of the fast and wonderful service I've had from them in the past - especially Betsy and Jarome. Glad it all got sorted for you. And yeah, they are neat people over there.